Privacy policy

Data controller. Advazia, Avenue Édouard-Dapples 21, 1006 Lausanne, Switzerland. contact@advazia.ch.

The data sent through this form (name, email address, message) is used only to reply to you. It is used to train no model, neither ours nor a third party's.

The data sent with your message. Besides what you write, the form sends the page you came from and, if there were any in the link that brought you, its campaign parameters — this is how we know which publication led to a message. The server also records your IP address.

Where it goes. The server that serves this website, in France, where the message is written; the contact@advazia.ch mailbox, at OVH; and Telegram, which alerts us that a message has arrived. Telegram is operated outside the European Union and outside Switzerland, without an adequacy decision: that transfer rests on your consent, and you can avoid it by writing directly to contact@advazia.ch. The same sending happens when you use the chat window, or when you book an appointment.

Audience measurement. Our server itself counts the pages viewed, without cookies. It records the page, the time, the site you came from, your browser and its language, together with a fingerprint computed with a salt drawn at start-up and never stored: after the next restart, yesterday's fingerprints no longer match today's. We do not seek to know who you are, and nothing in this log is passed to anyone.

Visit statistics. We also use PostHog, an analytics service hosted in the European Union. It shows us how the site is used: the pages viewed, the clicks, the site you came from and the type of device. Visit journeys are also recorded to identify navigation difficulties; input fields are masked, conversations are excluded, and recordings are kept for 30 days. PostHog sets no cookies and keeps nothing in your browser. This data only serves to improve the site: we do not sell it or combine it with any other source.

The data kept in your browser. This website sets no cookies. It does keep three pieces of information in your browser: your conversation's identifier and its history, which make the chat window work, and the page through which you first arrived. None is passed to a third party, and clearing the site's data erases them.

Legal basis. Your consent, and our legitimate interest in replying.

Retention. The message stays in the contact@advazia.ch mailbox, and a copy is written to a log on the server that serves this website. We delete them once your request has been handled, and at any time if you ask.

Your rights (GDPR). Access, rectification, erasure, portability: contact@advazia.ch.

The hosting of your installation is another matter, and it is agreed with you before work begins.