Artificial intelligence in a service SME
Sorting incoming mail takes a part of every day, and it is nobody's job.
Your day, once the system is in service
- Sorting the incoming mail
- Each request is qualified and routed to the right person.
- The reply to repetitive requests
- Prepared on repetitive cases. You reread, you send.
The questions we are asked
Who sees our messages?
The system, under the access you set.
What if the system misfiles a request?
It stays visible and can be corrected, and a doubtful case is flagged rather than filed away.
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Nothing goes out to a client without a person having reread it, unless you decide otherwise at scoping.